Privacy policy and use of cookies

We kindly encourage you to get acquainted with the "Privacy policy" that describes the ways CI GAMES collects, stores, uses and manages the information, including personal information that you may provide or we collect in connection with our website mobile.lordsofthefallenthegame.com, and the rules governing the use of cookies by the Smartillery.net website as they will apply to your use of our games and website. Respecting the personal data of the users we have adopted the rules described below that define the way of collecting, storing and using such data. If you disagree with our "Privacy policy" we urge you not to use our website, nor our App.


What data do we collect?

Data collected automatically

During your use of our website there is data concerning your visit that is collected automatically, e.g. your IP address, domain name, browser type, operating system type, etc. The collection of this data takes place using the cookie files more on which you may learn from the section that covers the Policy on cookie files.


Data collected when you contact us.

When you contact us (e.g. using the contact form available in the "Contact" tab, or by e-mail) you may provide personal data to us, i.e. your name, surname, nick and e-mail address.

How we use your data


Firstly, your data will not be sold to third parties.

Data collected in any registration process will be used solely for the purpose of enabling you to log in to our system and use its functionalities. This data may also be used to verify if the person who registers meets the requirements of the Policy and legal regulations.


The data collected automatically may be used in the way described by the section that covers the Policy on cookie files.

The data collected when you contact us will be used solely for the purpose of replying to your notification or solving the problem you submit.

In case of a breach of the Policy, infringement or if the legal regulations so require, such data may be disclosed to the judicial authority and/or an authorised bureau.


iOS or Other Platforms

When you use any of the CI GAMES games or applications, we automatically collect and record certain information such as your unique device ID, hardware type, the version of your operating system ("OS"), your in-game activity, and your location (based on your Internet Protocol (IP) address). This information is useful to us for troubleshooting and helps us understand usage trends. CI GAMES uses country information to customize the user experience and promotions, enforce our terms of service, and make recommendations about user connections. We may also give users the opportunity to opt-in to location-based services, which rely upon a device's GPS coordinates. You may opt-out of these location services via the settings on your device. A user's location may be used to suggest friends with whom they might want to connect, analyze usage trends or target certain promotions.


Platforms/Third-Party Marketplaces

In the course of providing our services on third party platforms/marketplaces, such as Apple's App Store, these platforms/marketplaces may collect information about you or receive information from us in order for the platforms/marketplaces to provide or analyze their services. Please note that these platforms/marketplaces were developed and administered by people or companies not affiliated with or controlled by CI GAMES and that CI GAMES is not responsible for the actions of these people or companies. You should carefully review the terms of service and privacy policies of the platforms/third-party marketplaces that you use to access our servicec. When you use or connect to the CI GAMES mobile app by or through a Third Party Platform, such as Facebook or other social networking site, you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) or via any cookies placed on your device by such Third Party Platform as permitted by the terms of the agreement and your privacy settings with the Third Party Platform. We will share such information with the Third Party Platform for their use as permitted by the terms of the agreement and your privacy setting with the Third Party Platform.


Facebook Connect

If you sign into our Service with Facebook Connect we will collect information that is visible via your Facebook account such as: (1) your first and last name, (2) Facebook ID, (3) Profile Picture/URL, and (4) list of Facebook friends. Your name will be primarily used for user registration and in social features, which may include friend-to-friend interaction, chat or messaging functionality, public leader boards, head-to-head competition and other similar features.

In-Game Dialog Boxes

When you register to play our games through our Service, we may ask whether you'd like to provide us with certain pieces of information, which could include: your e-mail, username, phone number, gender, birthdate, home address, and address book. We will do this through in-game dialog boxes, which you may choose to skip. If you provide your email address in connection with any CI GAMES game, the e-mail address will be retained by CI GAMES and we may use that e-mail address to contact you about your gaming experience with CI GAMES games and notify you about company news and promotions. Your username may be used for social features in our games (e.g. presenting someone's name on a message board). Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications. Your gender and birthdate may be used to analyze user trends and target certain promotions. Your home address will be used if we have merchandise or other physical promotional materials we want to send to you. We may also request access to your address book to connect you to other players in the game. If we begin offering our service on a platform without an in-app purchase billing system, we may need to collect credit card and billing information.


E-mail Newsletter

You may elect to sign up for the CI GAMES email newsletter, which will contain information and advertisements about our products. We may also contact you with targeted e-mail promotions.


How we will contact you

If you contacted us using our contact form, or by e-mail we will reply to your submission to the address e-mail provided by you.


Deleting and changing the Data

You have the right to review, correct or deny the use of your personal data. Following the receipt of your request the administrator will correct or delete your personal data form the database. We will take all reasonable efforts to fulfil your request of deleting the personal data unless such data needs to be retained according to the binding laws or lawful commercial purposes.

At all times you may update your data or request for your data to be deleted by contacting us using the Internet contact form available from the "Contact" tab.


Report violation, get information

In order to maintain the highest substantial level and proper communication we give you the option to contact us using the contact form available from the "Contact" tab, should something raise your concerns or if you wish to get information.


Policy on cookie files

What is a cookie file?

For technical reasons that improve the efficiency of using our website some areas of the website may use cookies, i.e. small in size text files sent to your PC that identify you in the way that makes a given operation possible and easier as well as speeding up the whole process. These files are stored in the end-users hardware used to browse websites. The files allow identifying the user’s device and properly displaying the website personalized according to individual preferences. Cookies usually store the name of the website they come from, time of storing at the end-user’s device and a unique number. These files are used to adjust the content of the websites to personal user preferences and to optimize the use of websites. They are also used to create anonymous aggregated statistics that help to understand the way websites are used which allows for improving their structure and content, without the need of personal identification of a user.


What are we using the cookies for?

We use cookies to handle the session (logging in) and maintain the selected language version for the website. Information provided by these files is also used to track the statistics of users’ visits. Moreover, the FORUM may also use other cookie files related to the functionalities of the forum. We also like real chocolate crisp cookies, but that’s just a side note.

Do cookies contain personal data?

Cookie files that we use do not contain personal data.


Deleting cookies.

By default the software used to browse websites usually allows for cookies to be stored on the end-users’ devices. The settings of the Internet browser can be changed to either block the handling of cookie files or notify the user of each attempt to send cookies to the user’s device. Detailed information on the options and ways of handling the cookie files is available in the software (Internet browser) settings.

Disabling the option to save cookie files within the Internet browser does not prevent the use of the website but it may cause some hindrances.


How we protect your personal data

Our databases are secured from being accessed by third parties. However, one needs to be aware that no measure of security is perfect and fail-proof.


Amendments

This Privacy policy may be amended from time to time by means of posting the new Privacy policy at the mobile.lordsofthefallenthegame.com website.


External links and advertisements

You may always contact us via email:

contact (at) support@cigames.com